QUALITY INSPECTION

With the rapid Development of the hospitality industry, an increasingly competitive hotel market, the quality assurance of services has become the focus of Tourism Organizations / Authorities, Hotels, and Resorts to win the credibility of consensus and positive impressions.

   We offer customized quality assurance inspections and quality assessments that include such aspects as warmth of welcome, efficiency of service, bedrooms, bathrooms, grounds & exterior, elevators & stairwells, cleanliness, meeting rooms, physically challenged - accessible, condition of all facilities, furnishings, fittings, amenities and décor, as well as The standard of food and beverage and their presentation is considered, and anything that might affect guests' stay experience.

   Our team of qualified inspectors in property management and/or hospitality management is carefully trained to apply the quality standards consistently and fairly. They will visit the property on an announced or mystery basis per client objective and conduct on site inspections of all hotel facilities and services. Then, a detailed report is produced on findings backed by photos and graphs applied by internationally recognized standards with recommendations and solutions.

   For further inquiries and a customized cost proposal you can email us at: cosmohr@cosmohr.com